Job Description

For further inquiries regarding the following opportunity, please contact one of our Talent Specialists:

Amit | 224-507-1290

Arun | 224-507-1292

Nihal | 224-507-1280

Title: Business Analyst

Location: Chicago, IL

Duration: 12+ Months

Job Description:

Job Responsibilities:

• Perform analysis on large amounts of complex data to provide the business with fact-based insights
• Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis
• Support departmental reporting, metrics, budgets, dashboards, and analytics
• Make recommendations and present alternatives to address business needs or resolve impediments
• System configuration and administration
• Develop functional, process, and system documentation
• Monitor system and process performance and escalate issues as appropriate
• Influence, gather, define and document complex business requirements and processes
• Develop test plan / test cases and coordinate user acceptance testing
• Lead projects or process improvements
• Serve as subject matter expert on systems, process, and user/customer impact
• Prepare business cases and cost/benefit analysis
• Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines
• Anticipate, interpret, and translate overall business/industry trends into proactive/actionable solutions.
• Will act as a liaison between the IT group and the restoration team to resolve issues with SAP, SIP, and Maximo systems.
• Bridge communication gaps between teams.
• The role involves extensive data analysis, documentation, and tracking.

Required Competencies:

• A high degree of proficiency is expected in the Business Success Competencies of Personal Responsibility for Results, Sense of Urgency, Customer Focus, and Financial Discipline are required in the execution of these key responsibilities.

Minimum Experience Required:

• This position requires at least 2 or 3 years relevant experience.
• They should have 10 years of experience.

Experience:

• Strong analysis, decision making and problem solving skills
• Excellent interpersonal and communication skills (both written and verbal)
• Ability to work as part of a team and interact effectively with others
• Excellent organizational skills with the ability to balance multiple tasks under time constraints
• Experience working with project management methodology preferred
• Proficient in standard office software (MS Excel, Visio, Word).

Required skills:

• SAP
• Maximo
• Extensive Data Analysis
• Power BI
• SQL
• Excel for Pivot Tables

Minimum Education Required:

• Bachelors Degree in Business Administration or Computer Science.

About us:

DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.

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